Online Business Suite

Full Features

The Online Business Console All-in-One solution is made up of the following lead-in plans Web Hosting v2, eCommerce, Email Marketing and Lead Management.

Email Marketing Features

  • Main Features of Email Marketing

    • Choose over 200+ design templates
    • One-off and loyalty based campaigns
    • For the first time go beyond open rates and bounces reporting and see what actions customer take
    • Integrated customer database that grows as customers subscribe or interact with your website
    • Use the Customer Report Generator to dice and slice your customer database for better targeting and results
    • Systems to increase email deliverability and reducing spam

  • Email Marketing

    • Send One-Off Emails
    • Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday
    • Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months
    • Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
    • HTML or Text Emails (HTML emails contain text version also)
    • Send a campaign to any customer group or your entire customer database
    • Preview your campaigns by emailing it to yourself or any one else before finalizing

  • Integrated Customer Database

    • Grow your customer databased every time your customers subscribe or interact with your website
    • Centrally manage your customer's campaign subscriptions
    • A full history of past campaigns sent to each customer including open rates, actions taken and links clicked
    • Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one-on-one basis

  • Lists

    • Create unlimited number of lists for better targeting and results
    • Use customer report generator to dice and slice your customer database
    • Customize the landing page customers see after subscribing to your list
    • Customize auto responder email sent to new subscribers after they subscribe
    • Double opt-in mechanism
    • Be notified via email every time a customer subscribes to a list

  • Email Marketing Reporting

    • Track Open Rate of HTML emails
    • Track Links clicked and most popular links (available for both HTML and Text formatted emails)
    • Track bounce rates
    • Track customer unsubscriptions from your campaigns
    • Live Feed
    • Sophisticated customer reporting framework
    • Filter on any system or custom field
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis

  • Email Deliverability & Spam Control

    • Double Opt-In mechanism
    • Unsubscribe link on all newsletters
    • From email address verification

eCommerce Features

  • Main Features of eCommerce

    • Sell real products or e-Products
    • Give individualized discounts to any customer for any catalogue
    • Integrated customer database that grows as customers buy or interact with your online shop
    • Inventory Control
    • Cross and upsell features
    • Multi-currency support
    • Sell Gift Vouchers
    • SEO integration into Google, Yahoo and Bing
    • Sophisticated ready-to-go reporting, no need to add any code to your web pages
    • Limitless customizability

  • Integrated Customer Database

    • Keep a history of all past customer purchases
    • Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
    • Setup reoccurring orders and payments. Automatically emails invoices to customers

  • Catalogs & Products

    • Setup an unlimited number of Catalogs & Products
    • Set Release and Expiration on any Catalogs or Product
    • Sell e-Products. Limit how many times and where they can be downloaded from
    • Set product weight / volume for any product to control the shipping options that are displayed
    • In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
    • Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
    • Selectively hide prices. For any catalog hide product prices on the public site and display for existing customers
    • Configure the order in which catalog or products are ordered (put popular products first)
    • Use sophisticated product search module to allow customers to search by keywords, within a catalog, within a price range and choose how they want the products listed
    • Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.

  • Easier management of your Online Shop

    • For faster management use Import feature to manage your entire online shop including products, pricing, catalogs, grouping, inventory control and more from a single Excel file
    • Export your entire product catalogue in one click. Make changes and re-import
    • Or use web-based interface to manage your online shop

  • eCommerce Reporting

    • Sophisticated e-commerce reporting framework
    • Sophisticated customer reporting framework
    • Track sales and payments
    • Track abandon rates and where customers abandon in online shop
    • Report on top Catalogs and Products. By amount or quantity sold
    • Report on Shipping Options and popularity
    • Report on Discount Codes and redemption
    • Detailed visitors reporting including new vs returning, location, IP address and more
    • Geo-location reporting. See a map of the world world
    • Track usage for any catalogue or on an aggregate basis
    • Track usage for any product or on an aggregate basis
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis

  • Inventory Control & Drop Shipping

    • Complete inventory control. Optionally hide products from shop if out of stock
    • Allow any out-of-stock product to be pre-ordered
    • Set re-order threshold and be notified when product stock level falls below a certain quantity
    • Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

  • Upsell, Cross sell and Product Grouping

    • Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
    • Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
    • Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
    • Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

  • Affiliate Programs

    • Setup any number of Affiliate Programs
    • Report across an Affiliate Program or measure an individual affiliate's performance
    • Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.
    • Easily email Affiliate Program details to subscribers of an Affiliate Program

  • Gift Vouchers

    • Create any number of Gift Vouchers with any dollar value
    • Gift Vouchers can be redeemed to buy products in your online shop

  • Payment Gateways

    • Integrated with popular payment gateways
    • Offer COD / Check options at checkout
    • Offer PayPal as a separate payment gateway
    • Google Checkout
    • Use Process Offline and process payment using existing POS system

  • Discount Codes

    • Create any number of discount codes
    • Set your own discount rates
    • Set release and expiration of discount codes

  • Shipping Options

    • Setup any number of shipping options
    • Set minimum and maximum weight and volume restrictions for any shipping option
    • Apply your tax code/rate to any shipping option
    • Integrated with USPS & FedEx for real-time shipping charge calculation

  • Tax Codes

    • Create any number of tax codes and rates
    • Aautomatically apply relevant state tax rate at checkout to products and shipping charges
    • Apply tax codes easily to products and shipping charges

Web Site Features (Web Hosting v2)

  • Main Features of Web Hosting & Content Management

    • Use InContext Editing to edit your web pages on the fly
    • Use FTP to manage your website just like you would with any other web hosting
    • Integrated customer database that grows as customers inquire or interact with your website
    • Make any type of content secure
    • Share and syndicate any type of content using RSS
    • Build communities using forums, blogs and collect customer comments on any type of content
    • SEO integration into Google, Yahoo and Bing
    • Sophisticated ready-to-go reporting, no need to add any code to your web pages

  • Publish any type of Content

    • Announcements, FAQs, Literature
    • Set Release and Expiration dates on your content
    • Make any type of content secure
    • Share and syndicate any type of content using RSS
    • Create micro-communities by allowing customers to comment on any type of content

  • Integrated Customer Database

    • Grow your customer database every time your customers inquire or interact with your website
    • Keep a history of all past customer inquiries
    • Allow customers to view their past inquiries via secure "member only" areas
    • Allow customers to keep their details updated via secure "member only" areas
    • View on a per customer basis details on every action they've taken on your site

  • Manage your Website and Web Pages

    • Edit your website on the fly
    • Use a Microsoft Word like WYSIWYG editor to edit web pages
    • Automatically creates a working copy of web page until you publish
    • Apply content approval rules to any web page
    • Use FTP to upload and download web pages
    • Work directly inside Dreamweaver using our plugin Triangle

  • RSS

    • Create an unlimited number of RSS channels
    • Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
    • Set update frequency of your RSS channels
    • Reports on RSS usage and items selected from within a feed

  • Secure "Member Only" Areas

    • Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
    • Manage your customers' access to any secure area
    • Set expiration date for customer access to any secure area
    • Easily email login details to every customer in a secure area
    • Report on customer logins to each secure area

  • Website Reporting

    • Comprehensive reporting without having to add a single line of code to your web pages
    • Geo-location reporting. See a map of the world world.
    • Detailed visitors reporting including new vs returning, location, IP address and more
    • Detailed reporting on every type of content
    • Search engine reporting, e.g. search phrases, when your site has been indexed and more
    • Sophisticated customer reporting framework.
    • Filter on any system or custom field
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis

  • Build Communities with Forums

    • Create any number of forums
    • Set moderation level on new customer posts
    • Customers can subscribe to any thread and be notified when new posts are added
    • Make any forum secure
    • Set release and expiry date on your forms
    • Reporting on forum usage
    • Easy to use administrative interface for managing threads and posts
    • Limitless customizability of forums

  • Amplify your voice with a Blog

    • Full blogging platform
    • Customers can leave comments on any blog post
    • Approve all incoming trackbacks
    • Trackbacks to any other blog
    • Permalink
    • Set release dates for blog entries
    • Tagging and Tag cloud module
    • Blog calendar module
    • Recent blog post module
    • Blog post by month module
    • Report on blog post readership
    • Integrated RSS channel for each blog
    • Make your blog secure
    • Limitless customizability of blogs

  • Photo Galleries

    • Create any number of photo galleries
    • Easily add a photo gallery to any web page
    • Add a description to any photo
    • Customize layout and appearance of photo galleries

  • Ad Rotators

    • Create any number of ad rotators
    • Rotate images, HTML snippets or Flash objects
    • Report on number of impressions, click-thrus for any period

  • Meta Data

    • Built-in meta data framework
    • Create your own meta data tags and easily add them to any web page

Lead Management Features

  • Main Features of Lead Management

    • Build any number of customer inquiry web form without any programming
    • Easily add your web forms to a web page hosted at Online Business Console or any other hosting company
    • Use customizable business workflows to setup notifications via email or SMS when customers inquire
    • Use the Customer Report Generator to dice and slice your customer database

  • Integrated Customer Database

    • Grow your customer databased every time your customers inquire or interact with your website
    • Keep a history of all past customer inquiries
    • View on a per customer basis details on every action they've taken on your site

  • Lead Management Reporting

    • Sophisticated customer reporting framework.
    • Filter on any system or custom field
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis